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CraftSkins legal document

Privacy Policy

Application: CraftSkins
Effective date: August 26, 2026

This Privacy Policy explains how VASUNDHARA GAMES (“we,” “us,” or “our”) collects, uses, discloses, stores, and protects information in connection with the CraftSkins mobile application (the “App”), including its iOS and Android versions. It also explains how information may be processed when you use AI-powered features, advertising, analytics, and subscription services.

1. Developer and Contact Information

Legal developer name: VASUNDHARA GAMES

Email: support@vasundharagames.com

For privacy questions, requests to access or delete information, or other privacy-related concerns, contact us at the email address above. If we publish a separate support or privacy webpage, that webpage may also be used for privacy requests.

2. Information We May Collect

Depending on the features you use, your device, operating system, permissions, and third-party services integrated into the App, we may collect or receive the following categories of information:

Information you provide: Such as prompts, text, images, skin designs, files, feedback, support messages, and other content you choose to submit to the App.

Account or identifier information: If account functionality is offered, information associated with your account or authentication method, such as an email address, user identifier, or similar account information.

Device and technical information: Such as device model, operating system/version, app version, language, country/region, IP address, mobile advertising identifier or other device/advertising identifiers where permitted, and similar technical information.

Usage and diagnostics information: Such as screens viewed, features used, session information, interaction events, crash reports, performance information, and diagnostics.

Advertising information: Where advertising is enabled, advertising and attribution information may be collected by advertising or mediation partners, subject to applicable platform controls and consent requirements.

Purchase and subscription information: Information necessary to verify and manage purchases or subscriptions, such as product identifiers, transaction identifiers, subscription status, purchase/renewal information, and related entitlement information. Apple and Google generally process payment card or other payment credentials through their own billing systems; we do not need your full payment-card number to provide the purchased entitlement.

Support information: Information you voluntarily provide when contacting us, including your email address, message content, attachments, and information needed to investigate your request.

3. AI Features and OpenAI

CraftSkins includes AI-powered functionality. When you use an AI feature, the content needed to provide that feature—such as prompts, text, images, skin-related inputs, or other content you submit—may be transmitted to our AI service providers, including OpenAI, for processing and generation of the requested result.

We use OpenAI's API rather than the consumer ChatGPT application to provide these AI features. OpenAI states that, by default, inputs and outputs from its API platform are not used to train its models unless the API customer explicitly opts in to data sharing for that purpose. OpenAI may nevertheless process and retain API data according to its applicable terms, documentation, and retention controls. You should avoid submitting sensitive, confidential, or unnecessary personal information through AI features.

OpenAI's privacy information is available at: https://openai.com/policies/privacy-policy/ . OpenAI's API data-usage information is available at: https://help.openai.com/en/articles/5722486-api-data-usage-policies .

4. How We Use Information

  • Provide, operate, maintain, and improve CraftSkins and its features.
  • Provide AI-generated features and process user requests.
  • Create, save, synchronize, or otherwise provide user-requested content where those functions are available.
  • Process, validate, and restore purchases and subscriptions.
  • Provide customer support and respond to inquiries.
  • Understand app usage, diagnose crashes, prevent abuse, and improve performance.
  • Measure advertising, attribution, campaign performance, and marketing effectiveness where applicable.
  • Detect, investigate, and prevent fraud, misuse, security incidents, and violations of our terms.
  • Comply with legal obligations, enforce our agreements, and protect our rights and users.

5. Third-Party Service Providers

We use third-party services to help operate, analyze, secure, advertise, and improve the App. These providers may process information on our behalf or independently according to their own privacy policies and applicable agreements. We expect service providers that receive personal information from us to protect it appropriately and use it only for permitted purposes.

Google: May provide services such as authentication, analytics, infrastructure, advertising, or other Google services depending on the App configuration. Privacy information: https://policies.google.com/privacy

Firebase: May provide analytics, crash reporting, performance monitoring, messaging, authentication, or other app-development services depending on the SDKs enabled in the App. Privacy information: https://firebase.google.com/support/privacy

Meta: May be used for advertising, attribution, analytics, or marketing-related functionality depending on the SDKs and features enabled. Privacy information: https://www.facebook.com/privacy/policies/

AppLovin: May provide advertising, mediation, attribution, analytics, and related services. AppLovin and its partners may process device, advertising, usage, and similar information for these purposes subject to applicable law and platform controls. Privacy information: https://www.applovin.com/privacy/

OpenAI: Provides AI processing services for selected AI features. Privacy information: https://openai.com/policies/privacy-policy/

Apple: Provides App Store distribution and Apple's in-app purchase/subscription services for iOS. Privacy information: https://www.apple.com/legal/privacy/

Google Play: Provides Android distribution and Google Play Billing services for Android purchases and subscriptions. Privacy information: https://policies.google.com/privacy

6. Advertising and Tracking

If CraftSkins displays advertisements or uses advertising/attribution services, advertising partners and mediation providers may collect or receive information such as advertising identifiers, device information, IP address, approximate location derived from IP address, app events, and advertising interaction information, subject to applicable law and platform permissions.

On iOS, where Apple's App Tracking Transparency framework applies, we will request permission before accessing the device's advertising identifier for tracking purposes. You can manage relevant privacy and tracking settings through your device settings. On Android, you can manage available advertising and privacy controls through your device and Google account settings.

7. Subscriptions and In-App Purchases

CraftSkins may offer auto-renewable subscriptions and other in-app purchases on iOS through Apple's App Store and on Android through Google Play Billing.

Purchases and subscriptions are processed by Apple or Google through their respective in-app purchase systems. We may receive transaction, entitlement, product, subscription-status, and other information necessary to provide and manage purchased features, but payment processing is handled by the applicable platform.

Subscription prices, billing periods, free-trial terms (if any), renewal terms, and cancellation information are displayed before purchase. Auto-renewable subscriptions renew unless cancelled according to the applicable platform's rules. Deleting the App does not cancel an active subscription. Users must manage or cancel subscriptions through their Apple App Store or Google Play account settings.

For iOS, Apple Standard Licensed Application End User License Agreement applies where applicable: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

For Android, Google Play Terms of Service apply where applicable: https://play.google.com/about/play-terms/index.html

8. Platform Terms and Purchase Policies

Our applications may be distributed through the Apple App Store and Google Play. Your use of those stores and related purchases may also be subject to the applicable platform terms:

Purchases and subscriptions are processed by Apple or Google through their respective in-app purchase systems. The applicable store may provide additional terms regarding payment processing, subscription renewal, cancellation, refunds, and account management.

Subscription prices, billing periods, free-trial terms, renewal terms, and cancellation information are displayed before purchase. Deleting the application does not cancel an active subscription. Users must manage or cancel subscriptions through their Apple App Store or Google Play account settings.

9. How We Share Information

We may share information with service providers and technology partners described in this Policy, including providers of AI processing, analytics, crash reporting, advertising, attribution, hosting, customer support, security, and payment/subscription infrastructure. We may also disclose information when required by law, legal process, or governmental request; to protect users, the public, or our rights; or in connection with a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction.

We do not sell your personal information for money in the ordinary sense of the term. However, certain advertising or attribution activities may be considered 'sharing' or 'sale' under particular privacy laws. Where legally required, we will provide applicable choices or controls.

10. Data Retention

We retain information for as long as reasonably necessary to provide the App and its services, maintain business and transaction records, provide support, resolve disputes, prevent fraud and abuse, comply with legal obligations, and enforce agreements. Retention periods vary depending on the type of information and the purpose for which it was collected. Third-party providers may retain information according to their own policies and contractual obligations.

11. Data Deletion and Privacy Requests

You may contact us at support@vasundharagames.com to request access to, correction of, or deletion of personal information that we control, subject to applicable law and legitimate retention requirements.

If the App provides an in-app account deletion feature, you may use that feature to request deletion. If account creation is offered on Android, we will provide an accessible mechanism for account and associated-data deletion consistent with applicable Google Play requirements.

Deletion of the App itself does not necessarily delete information already processed by us or our service providers, and it does not cancel an active subscription. Some information may be retained when required for security, fraud prevention, accounting, legal compliance, dispute resolution, or other legitimate purposes.

12. Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Children's Privacy

CraftSkins is not intended to knowingly collect personal information from children in circumstances where parental consent is required unless the applicable legal and platform requirements are satisfied. If you believe a child has provided personal information to us inappropriately, please contact us at support@vasundharagames.com so that we can review and take appropriate action.

14. International Data Processing

We and our service providers may process information in countries other than the country in which you live. Where required by applicable law, we will use appropriate safeguards for cross-border transfers and processing.

15. Your Privacy Choices

  • You may choose not to provide optional information, although some features may not work without it.
  • You may control certain device permissions through your operating system settings.
  • You may manage advertising/tracking choices through applicable iOS and Android controls.
  • You may manage or cancel subscriptions through Apple App Store or Google Play account settings.
  • You may contact us to request access, correction, deletion, or other privacy rights available under applicable law.

The App or our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties that we do not control. We encourage you to review their privacy policies before providing information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the App, our services, third-party providers, legal requirements, or privacy practices. When we make material changes, we may provide additional notice through the App or other appropriate means. The updated Policy will include a revised effective date.

18. Contact Us

VASUNDHARA GAMES

Email: support@vasundharagames.com

Please include sufficient information in your request for us to understand and respond to your inquiry.

19. Important Platform Compliance Note

This Policy is intended to provide a cross-platform privacy-policy framework for CraftSkins on iOS and Android. Your App Store Connect App Privacy answers and Google Play Data Safety declarations must match the actual SDKs, permissions, data flows, advertising configuration, AI implementation, and account functionality used in the released version of the App. If your implementation changes, this Policy and your store disclosures should be updated accordingly.

20. External Privacy Policies and Terms

© 2026 VASUNDHARA GAMES. All rights reserved.